• South Africa, United Kingdom & Spain
  • Monday to Friday 9:00am -18:00pm

Data Protection

Data Protection

Data Protection

In compliance with Regulation (EU) 2016/679 of April 27 (GDPR) and Organic Law 3/2018 of December 5 on data protection and guarantee of digital rights (LOPDGDD), Knap Tours LTD, as the data controller, informs you that your data will be processed in accordance with our current Privacy Policy. This policy outlines how we collect, process, and safeguard your personal data to ensure transparency.

Contact Information

  • Business Name: Knap Tours LTD.
  • Company Number: 14473754
  • Address: 128 City Road, London, EC1V2NX, United Kingdom
  • Email: [email protected]

For any inquiries regarding data protection or to exercise your rights under GDPR and LOPDGDD, please contact us using the provided email address.

Purpose of Processing Your Data

  • Sending invoices
  • Managing user contact and customer service
  • Processing requests, suggestions, and incidents
  • Commercial communication:
    • Providing information, services, products, and sector news
    • Facilitating service hiring
    • Managing reservations and documents

LEGITIMACY

Following the provisions of the Data Protection regulations, we may process your personal data under the following conditions:

  • You have given us your consent for the handling, which you can always withdraw at any time.
  • There is a legitimate interest that does not prejudice your privacy rights.
  • There is a need to provide any of our services through a contractual relationship between you and us.

Data Collection and Security

We collect data only for specific, explicit, and legitimate purposes, as detailed above. We ensure that personal data collected for data protection is accurate and updated. Additionally, you can always modify it upon your notification.

We prioritize the security of your data, applying technical and organizational measures to prevent unauthorized disclosure, modification, or use. We keep data legally and appropriately, retaining it only as long as necessary for the stated purposes or until you revoke your consent.

If we need to transfer data outside the European Union or the European Economic Area, we will adequately protect it. Furthermore, we ensure that access and transfer of personal data to third parties comply with applicable laws and regulations, with appropriate contractual guarantees. Moreover, we only transfer data by legal obligation.

We also adhere to the applicable legislation regarding advertising and cookies.

Your Rights

You have the following data protection rights regarding your personal data under the GDPR:

  • Access: You can access your personal data and obtain information as outlined in Article 15.1 of the GDPR.
  • Rectification: You have the right to correct any inaccuracies or incompleteness in your personal data under Article 16 of the GDPR.
  • Erasure: You can request the deletion of your personal data in accordance with Article 17 of the GDPR.
  • Restriction of Processing: You have the right to limit the processing of your personal data under Article 18 of the GDPR.
  • Data Portability: You can request the transfer of your data to another controller in a structured, commonly used, and machine-readable format as provided in Article 20 of the GDPR.
  • Objection: You have the right to object to the processing of your personal data under Article 21 of the GDPR.

To exercise any of these rights, please contact us.

LEGAL INFORMATION

The requirements of this Policy supplement other existing requirements under the data protection law applicable at that time. Furthermore, they provide an additional layer of compliance to ensure comprehensive data protection. Moreover, adherence to these requirements guarantees that all necessary legal standards are met.

This Policy may undergo changes due to new regulations or changes in company policy, so we recommend that you consult it each time you access our website.

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