Data Protection & Privacy Policy
At Knap Tours, your privacy is important to us. We are committed to protecting your personal information in accordance with South Africa’s POPIA (Protection of Personal Information Act).
1. Information We Collect
We may collect the following information when you use our services:
Name, email, phone number, and postal address
Payment and booking details
Travel preferences and special requests
Any other information you voluntarily provide
2. How We Use Your Information
Your personal information is used to:
Process and manage your bookings and payments
Communicate with you regarding your tours and inquiries
Provide personalized recommendations and offers
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary to:
Provide services (e.g., hotels, transport, local guides)
Comply with legal or regulatory requirements
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse.
5. Your Rights
Under POPIA, you have the right to:
Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for processing your information
Lodge a complaint with the Information Regulator
To exercise your rights or for any questions regarding data protection, please contact us at:
Knap Tours
Email: 0ffice@knaptours.com
Phone: +27 638997767
Address: Unit 5, 1032 Saxby Avenue, Eldoraigne, Centurion, 0157, Pretoria, South Africa
6. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with an updated date.
Last Updated: 14/09/2025
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